Wpływ ryzyka pandemii COVID-19 na wykorzystanie usług bankowości mobilnej w Polsce


Abstrakt

Głównym celem badawczym opracowania jest określenie wpływu ryzyka pandemii COVID-19 na wykorzystanie usług BM w Polsce. Realizację celu oparto na następujących metodach badawczych: krytyczna analiza literatury przedmiotu, analiza opisowa i porównawcza, proste metody statystyczne oraz metoda sondażu diagnostycznego. Dane empiryczne pozyskano z ogólnopolskich badań ankietowych zrealizowanych przez autorów w kwietniu 2021 r. metodą CAWI, na reprezentatywnej próbie 1030 Polaków. Uzyskane wyniki wskazują, że postrzegane ryzyko pandemii COVID-19 należy uznać za czynnik sprzyjający zwiększeniu liczby i/lub częstotliwości użycia BM, przy czym zwiększenie to nie wynika z osobistych obaw, łączonych z konsekwencjami COVID-19, lecz staje się ono funkcją postrzeganych niedogodności i ograniczeń organizacyjno-prawnych implikowanych stanem pandemii.

Słowa kluczowe:

bankowość mobilna, COVID-19, postrzegane ryzyko, finanse osobiste

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Pobierz

Opublikowane
2022-12-01


Solarz, M., & Adamek, J. (2022). Wpływ ryzyka pandemii COVID-19 na wykorzystanie usług bankowości mobilnej w Polsce. Przegląd Prawno-Ekonomiczny, (4), 79–96. https://doi.org/10.31743/ppe.13332



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